Reservation & Deposit
Your reservation becomes binding once we have received a deposit of 30 % of the total amount.
Please transfer the deposit within one week of receiving your booking confirmation.
Important: Please include the name of the person making the booking and the dates of your stay with your bank transfer.
- Payment options
You can pay conveniently by cash, debit card, VISA, Mastercard or American Express.
- Cancellation policy
Free cancellation is possible up to 14 days before arrival. Any deposit already paid will be refunded.
From 13 days before arrival, the deposit already paid will be retained.
In the event of late arrival or early departure, we charge 90 % of the price of services not used.
Separate cancellation conditions apply to group bookings and are available on request.
- Travel insurance
To avoid unnecessary costs in the event of cancellation, we recommend the „Hotelstorno Plus” cancellation cover from Europäische Reiseversicherung.
- Bank details
Account holder: Manfred Winkler
Raiffeisenkasse Schlern-Rosengarten
IBAN: IT31W0806558323000301001485
BIC: RZSBIT21510